Check in time: from 2:00 pm.
Available at the Guest Service Desk, located on the 10th floor. Express check in available upon request.

Check out time: until 11:00 am.
Please drop your keys at the Guest Service Desk, located on the 10th floor. Express check out available upon request.

Luggage storage is available. Our Hosts will be more than happy to assist you with your luggage.

Free On-Site Self Parking is Available and Off-Site Parking option upon availability.
There are specific assigned parking spots available throughout your stay, please contact the Host to receive your assigned spot.

Our apartment complex has two elevators for your convenience. To use the elevators, use your key chip or you can enter the code 0088# on the keypad to activate the elevator.

0 is the Ground Level, -1 & -2 are the Parking Levels.

Wi-Fi Instructions:
Step 1: Ensure that your device is Wi-Fi ready.
Step 2: Select and connect to the “Prado Apartments 2G” or “Prado Apartments 5G” network.
Step 3: Input the wireless network password prado2024.

Ethernet connectivity option upon availability. Please contact Guest Service Desk for further information.

Enjoy complimentary in residential unit entertainment with your favorite apps like Netflix and YouTube, available on a 55″ UHD Smart TV.

Television Remote
For your convenience the remote control is located next to the television.

Schedule of Service
Your unit will be fully serviced every 7 days. If needed, this service can be rescheduled at your convenience.

Locations
There is a trash and recycling bin located within your unit. Those bins will be emptied by Housekeeping during your scheduled service. If your bins become full prior to your next scheduled housekeeping service, please contact the Host for assistance or use the building’s trash disposal area which is located in front of the parking garage doors.

If additional items or amenities are required throughout your stay, please contact the Host for assistance.

Ways to reach our Host:

• Guest Service Desk
• Host Desk Line: +383 48 824 800
  

There is a Laundry Room located on the 10th floor inside the Reception room. Please see the Host for assistance accessing this space.

Ways to reach our Host:

• Guest Service Desk
• Host Desk: +383 48 824 800
  

All of our apartments come equipped with A/C units. For your convenience the A/C remote control is located next to the air conditioning unit.

The heating is automatically adjusted and centrally managed. If your apartment needs further adjustment, please do not hesitate to reach out to our Host for assistance.

Ways to reach our Host:

• Guest Service Desk
• Host Desk: +383 48 824 800
  

Ways to reach our Host:

• Guest Service Desk
• Host Desk: +383 48 824 800
  

Please contact the Guest Service Desk for Assistance.